Company News and Industry Updates
Top 100 Honor Business Acumen
Reported by: Jim Stinson, Staff Writer
Iannone says way out of slump is with small, medium firms
The way out of the recession and into a sustained recovery is through small- and medium-sized businesses, ones that didn’t rely on a federal bailout.
That was the assessment given Thursday by John Iannone, founder and CEO of Auction Direct USA, the No. 1 company in the 2009 Rochester Top 100, as he spoke at the 23rd annual luncheon honoring the region’s fastest-growing private businesses.
The event drew 1,800 people to the Riverside Convention Center.
Economists have said the vast majority of new jobs after the 1990–91 and 2001 recessions were created by small businesses, though there is concern that such businesses might lack the financial strength to repeat their past hiring successes.
Iannone acknowledged that during the depths of the recession, lending from banks tightened considerably. The Federal Reserve said this week that credit remains tight.
But the positive statements echoing through the convention center indicated that Top 100 businesses are upbeat about their prospects coming out of the economic downturn.
Executives of the No. 2 company, the telecommunications firm 5LINX® Enterprises Inc., said their goal is to build revenue from an anticipated $52 million this year to $1 billion in five years. CEO Craig J. Jerabeck said the company is having a good year despite the recession. 5LINX® recently bought a portion of a smaller telecom, Kancharla Corp. of Huntsville, N.C., for $3 million.
Read the entire article online.
Once Reseller, 5LINX® Now Is Telecom
Reported by: Matthew Daneman, Staff Writer
It started with a woman in Maryland, who hadn't seen her family in west Africa for years, sending a 5Linx video phone to family there.
The Henrietta company, seeing a potentially huge market with the Nigerian expatriate community in the United States, earlier this fall opened an office there. That came after a new office earlier this year in Sweden and one expected by year's end in South Korea.
And 5LINX Enterprises Inc. — which started in 2001 as a telecommunications version of Amway or Mary Kay — continued morphing into a telecom company in its own right.
"We're a carrier now, not a reseller anymore," said CEO Craig J. Jerabeck.
Read the entire article online.
5LINX® Employees Get Bonuses
Reported by: Jecoliah Ellis
One of Rochester’s top companies is giving back to its employees. 5LINX® is handing out more than $125,000 in bonuses. This in no easy feat in a tough economy.
Jose Beltran works in the call center at 5LINX® in Henrietta. Every day he works hard to provide for his two sons. “You hear every place they’re laying off and cutting back and this company fortunately has been on the up and up,” said Jose.
When Jose gets his paycheck this week there will be a bonus in it. The company’s doing well so it wanted to help its employees. “I’m the only income right now at the home so when I tell you this is a great time it is,” said Jose.
5LINX® provides service for digital phones. The Henrietta based company employs 170 people. ”We haven’t had to lay off anyone which has been wonderful but we have had to ask people to do more and the teams stepped up so business continues to grow,” said Craig Jerabeck, 5LINX® CEO.
CEO Craig Jerabeck says the past three quarters they weren’t in a position to hand out bonuses. But after a great second quarter things are looking up. “We want to create a family atmosphere here and we’re all in this together so we had the opportunity to spread the wealth so to speak and my partners and I decided this was the right time to do it,” said Jerabeck.
Jose’ counting his blessings. “You just think Thank God I have a job because not everyone has a job right now and then on top of that to receive a bonus in this economy you can't ask for more,” said Jose.
The bonuses were given out based on a percentage of how much the employee makes. They ranged from about $220 to $5,000.
Watch the news report online.
Direct Sales (Like Avon, Mary Kay) Offer Recession-Proof Jobs
By Charisse Jones, USA TODAY
Direct-sales businesses that rely on home-based representatives to peddle their wares are seeing their sales forces rapidly expand as the nation’s unemployment rate soars to nearly 9% and those who lost jobs and nest eggs look for new ways to make money.
“We’re recession-resistant in the sense that more people come to us during economic hard times for supplemental income or replacement of a lost job,” says Neil Offen, president of the Direct Selling Association, the trade group that represents the largest U.S. direct sales companies.
While 2008 industry figures aren’t yet available, “Anecdotally we’re hearing that recruitment is up and ... unfortunately as the unemployment rate rises to 10% or higher, we’ll be picking up more people who need an income-earning opportunity.”
Read the entire article online.
GLOBALINX® VideoPhones Help Wounded Warriors Connect with Guests at the 23rd Annual Leigh Steinberg Super Bowl Party.
Direct Selling News (05/09)
GLOBALINX® video phones were deployed at the 23rd Annual Leigh Steinberg Super Bowl Party in Tampa to connect sports legends and TV and radio personalities with wounded Army troops at the USO Wounded Warrior Center in Landstuhl, Germany.
5LINX® sponsored the 23rd Annual Leigh Steinberg Super Bowl Party at the Lowry Park Zoo in Tampa, Fla., on Jan. 31, 2009. At the party, 5LINX® deployed three of its exclusive GLOBALINX® video phones for Operation See and Speak with the Troops.
GLOBALINX® video phones were also deployed at the USO Wounded Warrior Center in Landstuhl. For four hours, wounded Army soldiers at the USO Wounded Warrior Center had the opportunity to see and speak with sports legends and TV and radio personalities.
“Seeing the looks on the faces of the wounded troops at the USO Center in Germany when they were talking on video phones with sports legends like Franco Harris and Gary Carter was more than worth the price of the sponsorship,” says Jeb Tyler, 5LINX® Co-Founder and Executive Vice President of Marketing. “It is clear that Operation See and Speak with the Troops was a tremendous success.”
5LINX®, founded in 2001, is a one-stop shop for telecommunications products and services. The company’s GLOBALINX® digital home and business phone service offers an exclusive video phone, enabling callers to see each other as they speak. Other services include cellular phones and plans, satellite television services, home-security systems and broadband Internet service.
Learn more about the Wounded Warrior Project at their website.
Learn more about GLOBALINX® at their website.
Students Connect Through VideoPhones
Reported by Meghan Backus
A new tool being used in local classrooms could help bridge achievement gaps between urban and suburban schools.
Students in the Rochester City School District had a chance to try out a videophone Tuesday. They connected with a special guest.
Superintendent Jean-Claude Brizard visited third graders at School 22 without leaving his office.
He has a videophone at his desk. Around lunchtime Brizard called the videophone in the library at School 22. He was able to see and hear students and they were able to see and hear him.
They had a chance to ask their superintendent questions for the first time.
The videophone pilot project is a part of Kidbridge, a program developed by the Rochester Education Foundation. The six-year old program focuses on leveling the playing field for kids from all schools.
Watch the News 8 Report and read the entire article online at RochesterHomePage.net.
GLOBALINX® Moves Up to No. 49 On Top 100 List
Top 100 VoIP Provider World Ranking
Top 100 VoIP Provider World Ranking is an ongoing comparison and ranking of top worldwide VoIP providers.
Compare VoIP business services or compare VoIP residential service, pricing, convenience, as well as VoIP equipment scenarios and options. The Top 100 VoIP Provider comparison table will equip users with answers on hardware and software including on-premise PBX, hosted PBX, the operability of a SIP Line, and international calling rates. Whether you are currently using broadband service or if you want to know if a provider offers pc to phone from a DSL connection this information will be your guide to rank and choose the best VoIP phone service for your home or business.
Read the entire story.
5LINX® Goes International!
5LINXGLOBAL® Digital Phone Service
International expansion is underway at 5LINX® with the successful launch of Sweden on December 6, 2008. Hundreds of existing and potential Business Partners attended a Business Opportunity Meeting and Training Sessions to learn how they can increase their earnings potential and live the life they deserve by helping others to make money and save money with 5LINX®.
“The turnout was overwhelming,” said Jason Guck, 5LINX® Co-Founder and EVP of Sales. “We met many enthusiastic people from five countries and we anticipate unprecedented growth in this market.”
Attendees benefited from educational presentations from Guck, Platinum SVP Andre Maronian, and National Expansion Leader Rolf Hjelm. “This is just the beginning of the International explosion 5LINX® is poised to experience in 2009. We expect to be in four (4) continents by year’s end,” states Jeb Tyler, 5LINX® Co-Founder and EVP of Marketing.
Call 08-403-050-01 for customer service.
Visit the 5LINXGLOBAL® website to see the latest Sweden Home Unlimited offers.
5LINX® Lands No. 3 On Rochester Top 100
A Recession-Proof Company and Model
5LINX® was named the No. 3 company on the 2008 Top 100 List. The trio of 5LINX® co-founders and many of the corporate staff attended the event sponsored by the Rochester Business Alliance. The annual event was attended by local leaders including Monroe County Executive Maggie Brooks and City of Rochester Mayor Robert Duffy.
Despite the state of the national economy, 5LINX® expects to reach about $50 million in revenues this year. That is more than double what the company did in 2007 and the expectations are that 2009 will be double this year.
”We’re actually doing very well in spite of what’s happening with the markets. Our business is accelerating,” said President Craig Jerabeck.
5LINX® currently has about 130 employees and about 30,000 representatives. “We have people from all walks of life,” said Guck, EVP of Sales. “We have white-collar workers. We have blue-collar workers, attorneys, professors, and athletes. Everybody’s looking for a smarter, better way to make money.”
“We sell name-brand products and we sell services that people consider necessities,” added Jerabeck.
Read an online article about 5LINX® and the Rochester Top 100 by Bennett J. Loudon, staff writer at the Democrat & Chronicle, online.
5LINX® Enterprises, Inc. Announces Acquisition of Kancharla Wholesale Hosted PBX and A–Z Origination/Termination Services.
Press Release | ROCHESTER, NY (October 21, 2008)
5LINX® Enterprises, Inc, ranked No. 11 in the 2008 Inc. 500 Top 100 Telecommunications Companies, announced today the acquisition of the Wholesale Services Group including Business, Residential, e-911, DID Services and the A–Z Origination/Termination portion of the Kancharla Corporation. 5LINX will immediately begin offering these services through GLOBALINX®, its wholly owned subsidiary. Kancharla will continue to offer the standalone and branded versions of its LeftSeat Billing/OSS software solution.
GLOBALINX® will gain a multitude of synergies, geographic diversity as well as additional redundancy with the acquisition of Kancharla's wholesale and origination/termination services.
“With the acquisition of Kancharla’s wholesale services, GLOBALINX® is further demonstrating our commitment to provide our GLOBALINX® Customers, Agents and Resellers with the most robust portfolio of products and services available on the market today,” said Mike Machonkin, GLOBALINX® Vice President of Sales and Marketing.
GLOBALINX® is a one-stop shop for telecommunications products and services including GLOBALINX® digital home and business phone services including Hosted PBX and SIP Trunking solutions, the company’s exclusive VideoPhone that enables callers to see each other as they speak, Wi-Fi phones and broadband internet service to customers throughout the U.S. and abroad.
Third Straight Year On the Inc. 500 List!
5LINX® Dramatic Growth Ranked #439 on 2008 Inc. 500 List
- Ranked #11 in Top 100 Telecommunications Companies
- 725% Three-Year Growth
- $25 Million in 2007 Revenue
- 65 Employees
- Founded in 2001
- Located in Rochester, NY
Why it’s growing: Once again 5LINX® Enterprises, Inc. has faced off huge competition — from cable companies selling VoIP and land-based phone services — and placed #439 on Inc. Magazine’s 2008 list of the fastest growing privately held companies in the US.
What’s new: For the third straight year 5LINX® has been selected to this prestigious list. By joining the ranks of other past multiple recipients, 5LINX® has continued to distinguish itself as a mature, thriving and vibrantly growing company. “This third straight Inc. 500 selection further validates our business model and market leadership,” said 5LINX® President and CEO Craig Jerabeck. “Our 725% growth is a testament to exceptional products and services marketed by an outstanding team of Independent Representatives and supported by dedicated employees and sound business strategy.”
5LINX® ranked # 11 on the Inc. 500 Top 100 Telecommunications Companies and is a one-stop shop for telecommunications products and services including: GLOBALINX®, 5LINX®’ digital home and business phone service, the company’s exclusive VideoPhone that enables callers to see each other as they speak; cellular phones, plans and accessories from the leading nationwide carriers; satellite television services; home security systems; and broadband internet service.
“If you want to find out which companies are going to change the world, look at the Inc. 500,” said Inc. Editor Jane Berentson. “These are the most innovative, dynamic, fast-growth companies in the nation, the ones coming up with solutions to some of our most intractable ills, creating systems that let us conduct business faster and easier, and manufacturing products we soon discover we can’t live without. The Inc. 500 list is Inc. magazine’s tribute to American business ingenuity and ambition.”
Pick up a copy of the September 2008 Issue of Inc. 500 at local booksellers or by visiting the Virtual Office.
5LINX®: Giving Back to the Nation
By Yolanda Adams, Direct Selling News
5LINX® is one of the country’s fastest-growing telecommunications companies founded on the principles of freedom, integrity, vision, opportunity and success. These founding principles have not only contributed to the achievements of 5LINX®, but they support the company’s mission of giving back to the community. “If there is someone in your neighborhood or your community who needs help, you should pitch in and do it,” says Craig Jerabeck, 5LINX® Inc. Co-Founder. Jerabeck and the company proudly sponsor philanthropic endeavors and partner with generous organizations that give back to their communities. The New York Says Thank You Foundation is one such organization, and 5LINX® has supported its efforts for several years.
Download the PDF (4mb) and read the entire article by Yolanda Adams.
Ranked No. 18 In the Top Companies In Telecommunications!
No. 336 on Inc. 5000 List of the Fastest Growing Private Companies In America
- No. 336: 5LINX® Enterprises, Inc.
- Location: Rochester, NY
- Year: 2007
- Industry: Telecommunications
- Founded: 2001
- Growth: 807.5%
- 2003 Revenue: $1.4 million
- 2006 Revenue: $12.5 million
- Employees: 65
Ranked No. 18 in the Top Companies in Telecommunications.
What it does: Using a Mary Kay-like direct-selling model, 5LINX® sells voice over Internet protocol and cellular services to individuals and small businesses.
Why it’s growing: In the face of competition from huge cable companies selling VoIP, CEO Craig Jerabeck and his growing crew have focused on niche products—such as Internet-enabled videophones—which are pitched to consumers with friends and family overseas.
What’s noteworthy: When 5LINX® made the 2006 Inc. 500, it was primarily reselling services provided by other companies and receiving commissions on each sale. Today it has its own VoIP network, which allows it to capture a greater share of revenue from each customer.
Read this company's extended profile when the IncBizNet launches in early October.
5LINX Moves Offices!
5LINX® has completed its move into its new corporate offices.
It’s Official! We are now located at 275 Kenneth Drive, Suite 100. The phone, fax numbers and GLOBALINX® contact information remain the same.
Our new location will allow the company to continue to grow our staff and capabilities to serve our Representative and customer base with sufficient room for continued expansion in the foreseeable future.
If you are in the Rochester area and would like to see the new facility, please contact Representative Services to and arrange a tour.
5LINX® Is Number 5 on the Rochester Top 100 List!
Network of Agents Drives 5LINX® Sales
Democrat & Chronicle, October 28, 2007
The company is No. 5 on this year’s Top 100, a list of area firms with the highest revenue gains in the past three years.
This is 5LINX®’s second year on the Top 100 list, as well as on Inc. magazine’s annual list of fastest-growing companies.
5LINX® is on a pace to reach $27 million in revenue this year, up from $12.5 million last year, Jerabeck said. Next year’s revenue could be as high as $50 million.
The growth was evident earlier this month at 5LINX®’s new headquarters on Kenneth Drive, off Lehigh Station Road in Henrietta. The call-center cubicles were still under construction, and the training room was full of new workers.
Read the entire article by Patrick Flanigan, D&C Staff Writer .
Press Release — 5LINX® Enterprises, Inc. Named To Prestigious Inc. 500 List For the Second Straight Year
ROCHESTER, NY
September 10, 2007
Once again 5LINX® has faced off huge competition — from cable companies selling VoIP and land-based phone services — and moved up from last years placement of #338 the on Inc. Magazines list of the fastest growing privately held companies in the US to #336 this year.
By focusing on such niche products as its Internet-enabled VideoPhone that lets family and friends talk and see each other anywhere in the world, 5LINX® Enterprises, Inc. has steadily expanded to an organization that now employs 100 people.
Download and read the entire 5LINX® Press Release (84k PDF).
Second Straight Year On the Inc. 500 List!
5LINX® moves up to #336
- 807% Three-Year Growth
- $12.5 Million in Revenue
- 65 Employees
- Founded in 2001
- Located in Rochester, NY
Why it’s growing: In the face of competition from huge cable companies selling VoIP, CEO Craig Jerabeck and his growing crew have focused on niche products—such as Internet-enabled videophones—which are pitched to consumers with friends and families overseas.
What’s new: When 5LINX® made the 2006 Inc. 500, it was primarily reselling services provided by other companies and receiving commissions on each sale. Today it has its own VoIP network, which allows it to capture a greater share of revenue from each customer.
Pick up a copy of the September 2007 Issue of Inc. 500 at local booksellers or by visiting the Virtual Office.
5LINX® Worldwide Headquarters Construction Update
The co-founders and staff anxiously await their new “home” as the construction on the new 50,000 square foot corporate headquarters nears completion. Scheduled move in date is early October.
5LINX® Featured In Your Business at Home Magazine
Available In Bookstores August 14th!
Your Business at Home is a national newsstand magazine distributed monthly at bookstores and retailers. Each issue features only one company, and the content is devoted to the featured company’s story, message, products, opportunity and people.
The September 2007 issue will be on sale beginning August 14 at a retail cost of $5.95 each. Available while supplies last at Barnes & Noble, Borders, Hastings, Books-A-Million, B. Dalton and Staples.
Why should I purchase and use Your Business at Home?
Living the 5LINX® Lifestyle
Listen to 5LINX® Senior Vice Presidents talk about their lives and businesses.
Watch the 5LINX Lifestyle Videos.
Court Supports FCC In VoIP Regulation
Associated Press, March 22, 2007
A federal appeals court upheld a decision by the Federal Communications Commission that barred states from regulating Internet-based phone services, an Associated Press report said.
The Associated Press report said a three-judge panel of the 8th Circuit Court of Appeals agreed with the FCC’s determination in 2004 that companies like Vonage Holdings provide an interstate service that puts them outside state control.
Vonage uses VoIP, which involves converting the sound of a voice into packets of data and reassembling them into sound at the other end of the call. In 2003, Minnesota’s Public Utilities Commission tried to register Vonage as a phone company, which would have subjected it to state tariffs and rate regulations, the report said. A federal judge barred Minnesota from doing so, and a year later at Vonage’s request the FCC ruled that the company’s services could not be regulated by the states.
Regulatory agencies in a number of states, including Minnesota, appealed that ruling, the report said. In the decision authored by Fargo, N.D.-based 8th Circuit Judge Kermit Bye, the court agreed with the FCC’s determination that the nature of VoIP telephone calls allows customers to place “home” phone calls from nearly anywhere, irrespective of state lines, the report added.
When the FCC issued its ruling in 2004, officials with the agency indicated that they believed streamlined regulation was key to the growth of the fledgling industry.
The report further quoted Vonage CEO Mike Snyder as saying that the decision was good news for the company’s 2.2 million subscribers.
Making the World Smaller
When Tara Oliver, 34, found out that her husband may soon be deployed for Iraq, she was concerned about how they would stay in touch.
It wouldn’t be the first time her husband, Dale, a Navy Reservist, would be away. “My son was only 10 days old when he had to be away for a year,” Oliver says. His assignment was isolation duty, meaning he couldn’t take his family with him.
Now that they’re parents of five, Oliver says she was concerned that her husband would miss out on some of the important everyday events in their children’s lives. That’s why she’s purchased a GLOBALINX® VideoPhone, a new product that has been released by 5LINX®, a Rochester, N.Y.-based telecommunications company.
Read the entire The Journal News article by Crystal Schelle (website).
Young Company Focus: 5LINX™
When a company has to rewrite its business plan, things usually haven’t been going too well. That’s not so for Rochester, N.Y.-based 5LINX™, a telecommunications company that sells its products and services through a network of dedicated independent business representatives. Just the opposite is true. Explosive growth in business operations, particularly its GLOBALINX™ Voice over Internet Protocol (VoIP) subsidiary, forced company executives to revise their targets significantly upward. “In March, after our Spring National, things just went ballistic,” says President and CEO Craig Jerabeck. “We’re going to finish 2006 about 50 percent ahead of plan. Then in 2007, we’re going to be almost 220 percent of our plan. We just had to rewrite the plan!”
Read the entire Direct Selling News article.
Download the Young Company Focus article (PDF).
Monroe County Executive Maggie Brooks Joins 5LINX® Co-Founders for Groundbreaking
Rapidly growing telecommunications company will expand in Henrietta.
Monroe County Executive Maggie Brooks today joined Craig Jerabeck, Jeb Tyler and Jason Guck, founders of 5LINX® Enterprises, Inc. to announce that the company is expanding its operations and creating 133 new jobs in Monroe County. 5LINX® will occupy a new 50,000 square foot building at Calkins Road Business Park in Henrietta. The project represents a $6.8 million investment in the community.
“Monroe County is proud to be a partner in 5LINX®’s expansion, which will increase the company’s local employment by nearly 300 percent. That means more than 130 new, high quality, good paying jobs will be created in our community,” said Brooks. “As a rapidly growing telecommunications company, 5LINX® represents the type of success story we need to duplicate to remain on the cutting-edge of technology and innovation and enable our region to compete in the global economy.”
Download the complete Monroe County press release (website).
Read the Democrat & Chronicle Article by David Tyler (website).
Watch the FOX News TV News Report (visit their website).
Watch the 13WHAM ABC TV News Report (visit their website).
Watch the RNews TV News Report (visit their website).
Inc. 500 Names 5LINX® One of the Fastest Growing Companies
Due to the phenomenal growth experienced since 5LINX® began, the company was recently named to the Inc. 500 list of fastest growing companies. This accomplishment benefits everyone since it adds another level of credibility to the opportunity you are offering others.
This year, we were #338.
Next year — we are moving up!
GLOBALINX® VoIP Digital Service Now Available from 5LINX®
5LINX® has entered a new phase in its development with the launch of its own service platform for GLOBALINX® VoIP service. Representatives and customers can now feel confident that they have a closer relationship with their provider than they could ever have when dealing with an anonymous phone or cable company.
“We are proud to say that we provide end to end service to our customers, from the point of order, billing and our own customer care group in Rochester, NY,” states 5LINX® President and CEO, Craig Jerabeck. “The company will open its new customer service and training center September 1, 2006 to support our growth and enable us to provide first in class customer support.”
GLOBALINX® is changing the way the world communicates by offering digital phone service for a fraction of the cost of traditional phone service. By using the power of the Internet, Voice over Internet Protocol, or VoIP, changes voice into data and sends it through an existing high speed (Broadband) connection.
GLOBALINX® allows people the freedom to talk as much as they want, when they want. Whether calling within the United States and Canada or around the world, there’s a GLOBALINX® plan that meets the need. In the near future, you’ll be able to fax and add a second line to your service.
“We’re excited to be offering the GLOBALINX® product to 5LINX® representatives,” states Jeb Tyler, 5LINX® Co-Founder. “We are confident it will enable representatives to capitalize on the anticipated growth of the VoIP market over the next few years.” “The investments 5LINX® made have positioned GLOBALINX to be on the leading edge of this telecommunications wealth trend,” adds Jason Guck, 5LINX® Co-Founder.
Business Icon Harvey Mackay Speaks at 5LINX® National
Attendees at the recent National Event in Niagara Falls benefited from the wisdom of Harvey Mackay, nationally recognized author and business leader. Mr. Mackay has written five New York Time’s best sellers, is a syndicated columnist, and his company has annual sales of $100 million.
During his presentation, he shared tips on some of the keys that contributed to his success. He also provided advice for how to become more successful with the 5LINX® business opportunity.
He concluded the afternoon with an autograph session of his recent New York Times best seller, Dig Your Well Before You’re Thirsty.
Visit Harvey Mackay’s website
Find more Harvey Mackay books online at Amazon.com.
5LINX® Made the List!
5LINX® has been named by Inc. Magazine 500 as one of the nation’s fastest-growing privately held companies for 2006 and we have you to thank! In addition, 5LINX® also made the Rochester 100 list of fastest-growing companies in the area. This phenomenal growth could not have been accomplished without the dedication of motivated representatives such as yourself.
5LINX® has posted record setting revenues with over 400% growth over the last few years.
And this is only the beginning. 5LINX® is poised for rapid expansion. GLOBALINX®, a 5LINX® company, is revolutionizing the way the world communicates. The VoIP industry is expected to increase substantially over the next few years with millions of new customers and billions in revenue. 5LINX® is prepared to be on the leading edge of this telecommunications wave.
Be sure to pick up a copy of this year’s Inc. Magazine 500. It will be a great support tool when communicating the 5LINX® business opportunity to others.
5LINX® Experiencing Rapid Growth
The 5LINX® corporate headquarters staff and space is increasing at light speed to keep up with the demands and growth in the field and of customers. Our new 35 seat call center is staffed by a dedicated team ready to answer your questions and assist customers with their GLOBALINX™ service.
Eric Sheldon
As the fourth full-time employee of 5LINX®, Eric has been invaluable to the growth of 5LINX® over his four year tenure. Eric has a very strong background in customer support and more importantly people services. Prior to coming to 5LINX®, he spent several years in restaurant management. According to Eric, “Restaurant management was a fantastic way to learn about how to deal with all types of people face-to-face. 5LINX® is a different environment completely and has taught me a great deal about interacting and supporting people that are extremely committed to a cause.” Eric goes on to say, “5LINX® has been and continues to be a fantastic opportunity. I like to tell people that my job isn’t a job; it is a hobby that I love and just happen to get paid for. There are several great things about 5LINX®, two of my favorites are the changes and growth I’ve seen and continue to see within the company and the joy and fulfillment I get by helping all representatives fulfill their dreams and change their lives.”